Good Morning,
I had inquired about needing services for my mother at the end of August, but unfortunately, I will not need your services because my mother passed away July 10. I wanted to email you and let you know that I appreciate you taking the time to respond and correspond with me about this matter. It made the process so much easier and I felt that I would be leaving my mother in excellent care. I was looking forward to working with you and using the services you provided, but God saw differently. I just wanted to let you know that because of you keeping in touch, providing me with valuable information and your care and concern it was not hard choosing an agency for my mother.
Thanks