Keeping your loved ones safer at home during COVID-19

Fayetteville is special to us. Keeping our community, caregivers, and clients safe is our highest priority. We are committed to going above and beyond to keep your loved one’s safer at home.

We use the CDC, WHO, and local and federal officials to create our guidelines.

What We Have Implemented

What We Ask of Our Clients

  • ask that they provide proper cleaning/sanitation products that their caregiver can use at their home to help
  • take into consideration the people you will be in contact with because they will then also be in contact with your caregivers
  • complete a short questionnaire before every service
  • call the agency immediately if signs/symptoms change and/or if you or someone you have been in contact with has Covid-19

What We Ask of Our Caregivers

  • take into consideration the people you will be in contact with because they will than also be in contact with your clients
  • complete a questionnaire at the beginning of every day worked
  • call the agency immediately if signs/symptoms change and/or if you or someone you have been in contact with has Covid-19
  • follow all recommendations provided by CDC and Maricopa County guidelines
  • help properly sanitize and disinfect the caregiver’s home

For Updates

CDC:
https://www.cdc.gov/coronavirus/2019-nCoV/index.html

Fayetteville:
https://www.fayettevillenc.gov/city-services/corporate-communications/public-information/covid-19-information-3971

Cumberland County:
https://www.co.cumberland.nc.us/covid19

State Officials:
https://covid19.ncdhhs.gov/about-covid-19

Call: 888-675-4567

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Tips from the CDC:

  • Prepare for possible illness
    • Have a designated room in the house that has a separate bathroom that can be used if someone in your household gets sick
      • If you must share a bathroom, the person who is sick should clean and disinfect and each use
      • If possible, dedicate a separate lined trash can for the personal who is sick
  • Take everyday preventative actions
    • Wash your hands
    • Avoid touching your eyes, nose, and mouth
    • Cover your cough or sneeze with a tissue, then immediately throw that tissue in the trash
  • Clean and disinfect frequently touched surfaces and objects
    • this includes tables, doorknobs, light switches, countertops, handles, desks, phones, remote controls, keyboards, toilets, faucets, and sinks daily
    • wear reusable or disposable gloves for routine cleaning
    • use soap and water, then use disinfectant

  • Understand the potential risks of going out
    • How many people will you come in contact with?
      • Try to minimize the amount of people you interact with
    • Can you keep 6 feet apart from others? Will you be indoors or outdoors?
      • Try to minimize activities that will not allow you to maintain six feet of space
    • How long will you be out?
      • Plan ahead to be efficient with your time
  • Use online services when available

  • Masks are recommended to use as a simple barrier to protect yourself and others
    • Wear a mask when out in public, sick and interacting with others at home, and caring for someone who is sick
  • Who should NOT wear a mask
    • children under 2 years of age
    • anyone who has trouble breathing
    • anyone who is unconscious, incapacitated, or otherwise unable to remove the mask without assistance
  • Please do not use surgical masks as those are critical supplies to our healthcare workers

  • When to use gloves
    • when cleaning
    • when caring for someone who is sick
    • gloves in the workplace will differ depending on your guidelines and recommendations for your specific work setting
  • When it is not necessary to wear gloves
    • wearing gloves while running errands (such as grocery shopping or using an ATM) will not necessarily protect you from getting COVID-10 and it may still lead to the spread of germs
      • Wash your hands with soap and water or use hand sanitizer instead

Additional Resources

Updates from CDC:
https://www.cdc.gov/coronavirus/2019-nCoV/index.html

Updates from WHO:
https://www.who.int/emergencies/diseases/novel-coronavirus-2019/advice-for-public

North Carolina Department of Health Services:
https://covid19.ncdhhs.gov/

Federal Updates:
https://www.usa.gov/coronavirus

Find a testing center near you

Find Local Testing Sites

Frequently Asked Questions

The current signs and symptoms can be mild to severe, vary widely, and may appear 2-14 days after exposure to the virus. These symptoms include:

  • fever or chills
  • cough
  • shortness of breath or difficulty breathing
  • muscle or body aches
  • headache
  • new loss of taste or smell
  • sore throat
  • congestion or runny nose
  • nausea or vomiting
  • diarrhea

You can also reference the self checker provided by the CDC under watch for symptoms:
https://www.cdc.gov/coronavirus/2019-ncov/symptoms-testing/symptoms.html#

Stop the spread of germs

  • Stay at least 6 feet apart from other people
  • Wash your hands often with soap and water for at least 20 seconds
  • When in public, wear a cloth face covering over your nose AND mouth
  • Cover your cough and sneeze with a tissue, then throw the tissue in the trash and wash your hands
  • Refrain from touching your eyes, nose, and mouth
  • Clean and disinfect often
  • Stay home when you are sick

  • find a local testing location to be tested
  • contact the agency immediately to cancel any upcoming appointments/shifts
  • update the agency if you or someone you know tests positive for Covid-19