ameriCARE Mid-Atlantic Central Maryland |  Call: 410-404-5978

Frequently Asked Questions

We provide supportive caregivers to help you or your loved one remain as independent as possible in their home or wherever they call home. Our caregivers can assist with bathing, grooming, toileting, ambulation, shopping, meal prep, medication reminders, accompanying on doctor’s appointments/therapy, housekeeping, socialization, and companionship.

Everyone involved in the process.  Our clients benefit from having the assistance they need to live their best lives. Client family members benefit from knowing that their loved ones’ needs are being met with a safe and devoted caregiver.  Our caregivers benefit by doing the work they were born to do-helping others.

It’s up to you. Once a contract is created, we will have a Registered Nurse schedule an appointment within one week to assess your needs or the needs of  your loved one and to create a treatment plan.  A caregiver is then assigned to work with the client as soon as the client prefers.

Currently, we are providing services in Baltimore, Carroll, and Howard counties.  We work with clients in their homes, assisted living facilities, nursing facilities, and adult medical daycare facilities.

No. You can use our services as you need them even if it is just one hour.

Yes. ameriCARE Mid-Atlantic is available to assist whenever you may need us.

Yes and no.  We cannot administer medication, but we can remind our clients when it is time to take their medication, assist with refilling prescriptions, and picking up the prescriptions.

Choosing the appropriate home care agency is an important decision.  Look at what each agency can offer you.  Ask what type of training the caregivers receive and what type of contract is required.  Most importantly, when interviewing agencies, go with your gut.  Are you dealing with someone just out to make a sale or someone who really wants to help a client live their best life?

The interview process is very important to us.  That’s when we get a feel for what kind of caregiver the applicant can be.  After they pass our screening, we do a criminal and driving background check and we require a physical and tuberculosis test.

With the approval of the client, loved ones can log into our electronic application portal called, “The Family Room.”  This is where caregivers, the client, and approved family can communicate with each other and even upload pictures of fun activities.  Of course, there is always paper for notes provided in the client folder that is kept in the home.

It is ameriCARE’s goal to keep clients and caregivers together.  This is how great bonds are formed.  However, sometimes this doesn’t always work.  A set schedule usually helps to avoid having many different caregivers working with one client.

Our caregivers are certified nursing assistants or home health aides.  They hold current CPR and first aid certifications.  In addition to Maryland’s state mandated training, they receive training in working with those who are diagnosed with Alzheimer’s disease and various forms of dementia.  They also have a rigorous orientation with a Registered Nurse to reinforce skills.

Private pay.  We will be working with long-term care insurance agencies in the near future.

Yes, sometimes.  It depends on the veteran and what other services he/she is receiving.

If you find that you are worried about your loved one due to falls, nutrition, bathing and grooming, incontinence, housekeeping, appointments, or loneliness, it might be time to consider in home care.  You or another family member may be assisting your loved one with these activities.  If you find that you or your loved one is becoming stressed or that there is not enough time in the day for hands on assistance, it might be time to consider in home care.  If caring for your loved one is negatively impacting your relationship, in home care can help.